Professional Services

      Our experts are here to guide you through our platform, features, and best practices — from implementation to training and ongoing support.

      Seamless onboarding Get up and running quickly with our proven methodology and one-on-one expert assistance to ensure that you are successful with Onna from the start.
      Faster outcomes Boost value and productivity through custom-built solutions, optimized workflows, and instructor-led trainings.
      Custom built solutions Enjoy VIP service to help your team design, develop, and deliver custom solutions with expert knowledge from Professional Services.

      Leading companies choose Onna

       

       

      Group 83  Expert-led training and education 

      Group 82  Integrate any data source into Onna with custom connectors

      Group 81  Ongoing optimization sessions scheduled when you need them

      What you get from partnering with us

      We provide tailored training, guidance, change management, and implementation support to scale Onna across your organization, all while helping you unlock more value from the platform.

       
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      Services to support your business

      Onna Jumpstart

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      Custom reporting

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      Custom connectors

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      Data migration

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      Tailored training

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      Data optimization

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      Onna Jumpstart

      What is it?

      Jumpstart is Onna’s onboarding program aimed at assisting customers in expediting their onboarding, training, and deployment of the Onna platform, ensuring they are armed for success right out of the gate.

      Benefits: 

      • Enables users to experience Onna through the hands of a superuser.

      • Allows users to use the platform in a meaningful way.

      Custom reporting

      What is it?

      Onna’s custom reporting aims to fulfill the need for reports that are not readily available through the UI.

      Benefits: 

      • Offers additional insights not easily obtained through the UI.

      • Provides user reports.

      • Presents collection reports.

      • Delivers data set reports.

      • Generates search term reports.

      Custom connectors

      What is it?

      The ability to create custom connectors offers clients/customers a tailored integration between applications where connectors are not currently available.

      Benefits: 

      • Allows users to connect to applications outside of the standard Onna connector set.

      • Custom connectors provide flexibility and extensibility to accommodate future changes or additions to your application landscape.

      • Developing custom connectors provides you with full ownership and control over the integration solution.

      Data migration

      What is it?

      Onna PSO makes it possible to bring data from the customer's legacy system into Onna in a standard format, making that legacy data valuable and usable again for the customer.

      Benefits: 

      • Allows users to get rid of unneeded licenses.

      • Consolidates data into one system.

      Tailored training

      What is it?

      Our Tailored Training program is customized to meet specific requirements and address unique challenges faced by organizations or individuals. This program is suitable for clients who need a more personalized training approach or have specific learning objectives.

      Benefits: 

      • Provides a custom training program to enable users on specific Onna elements.

      • Offers targeted training, enabling users to more quickly use the platform.

      Data optimization

      What is it?

      Our data optimization service focuses on improving the quality, accuracy, and efficiency of your data. We employ advanced techniques and tools to analyze and enhance your data, ensuring it is clean, consistent, and optimized for better performance.

      Benefits: 

      • Reduces the overall data size.

      • Repairs documents that are damaged (where applicable).

      • Identifies potential risks.

      More resources

      Onna Connect Community
      Onna Community Connect with other customers, the Onna Community team, and Onna experts to ask and answer questions. Learn more
      Webinars
      Webinars Join Onna experts for industry insights and educational content. Live and on-demand. Learn more
      Help Center
      Help Center Search for answers to common questions, learn about product updates, and browse guides, tutorials, and other helpful resources. Learn more

      Have a question? We're here to help.

      Our team is here to help you find the right solution that fits your needs.

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