Resources
About this connector
Zendesk is a multi-channel help desk tool for support teams. Onna connects directly with the Zendesk API to collect all data and metadata from Zendesk accounts.
![OOB Zendesk](https://onna.com/hubfs/OOB%20Zendesk.png)
Connect out-of-the-box
Leverage a no-code, simple UI that helps you get started quickly and easily without needing IT resources.
![General-Connector-WorkFaster-Dec-06-2022-06-39-06-5241-AM](https://onna.com/hubfs/General-Connector-WorkFaster-Dec-06-2022-06-39-06-5241-AM.png)
Work faster
Use federated search to surface specific content, including: tickets, attachments included in tickets, labels for attachments and pages, and ancestors for the page/attachments.
![General-Connector-Capture-Context-Dec-06-2022-06-39-20-1310-AM](https://onna.com/hubfs/General-Connector-Capture-Context-Dec-06-2022-06-39-20-1310-AM.png)
Capture context
Collect historical information and related metadata, including: ticket ID, name, type, status, priority, organization, assignee, requester, group, and tags.