Understanding our pricing

What is a Connected Source?

Connected sources are based on connected end-user accounts.

One connected data source equals one data source per custodian. Each connected data source comes with 15 GB of processed data and hosting for 12 months.

For example, if you connect 10 Gmail accounts and 10 Slack users, this counts as 20 connected sources. Each connected source comes with 15 GB of processed data for the paid annual subscription and is cumulative, meaning that if you need to collect and process 30 GB of data, you’d need to purchase 2 connected sources.

Defined by Integration

Check out some examples of how connected sources would be defined by each supported integration.

A connected source for Slack Enterprise is defined as an individual user’s account.

For example, if you have a Slack Enterprise account with multiple workspaces and 798 user accounts, each of the 798 user accounts would count as a connected source, for a total of 798 connected sources and approximately 11.69 TB of processed data.

If you choose to buy only one connected source, you’d be able to extract the public channels in that workspace, as well as any private or direct channels where that connected user is a member.

Each connected source comes with 15 GB of processed data. The average data size per day per Slack user account is 7MB. If you need more GB of processed data, you’d need to buy additional connected sources.

Check out more information on our Slack integration.

A connected source for Gmail is defined as a single user’s mailbox. This integration cannot be used to collect from an alias account. If you purchased one connected source, you’d be able to collect email messages, attachments, and labels from that single user’s mailbox. If that individual user’s Gmail account has over 15 GB, you’d need to purchase additional connected sources. Each additional connected source will get you 15 GB of processed data. 

Learn more about our Gmail integration.

You may upload files directly from your desktop with our drag-n-drop module. Each upload will be one connected data source and allot you with 15 GB of processed data.

A connected source for Slack for Teams is defined by each individual user’s account.

Each user account under your Slack for Teams plan would count as a separate connected source. If you choose to buy only one connected source, you would be able to extract the public channels in that workspace, as well as any private or direct channels where that connected user is a member.

Learn more about our Slack integration.

A connected source for Quip is defined as each end-user account. If you purchase one connected source, you’d have access to an individual end-user account and all accessible documents from a user account. Public folders and private documents would be collected.

Check out more information about our Quip integration.

Similar to Gmail, a connected source for Outlook is defined as a single user’s account.  By purchasing one connected source, you’d have access to that single user’s emails, attachments and labels, for up to 15 GB of data processed. If that individual user’s Outlook account has more than 15 GB, you’d need to purchase additional connected sources, which will get you an additional 15 GB of processed data per connected source. 

Learn more about our Outlook integration.

 

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