eDiscovery and Preservation for Jira

Jira software is an issue tracking platform developed by Atlassian (just like
our other integration, Confluence). Jira provides project management functions, as well as bug and issue tracking.

Onna is the most comprehensive and defensible eDiscovery tool to collect and preserve data from Jira for both cloud and on-prem instances. Onna integrates with Jira Cloud and Server APIs to let you conduct eDiscovery collections and preserve data found within Jira.

Using Onna with Jira

Collect, process, preserve and search across your Jira data in real-time. 

Jira is currently used by over 50,000 companies, and like Confluence, it is widely utilized by development teams to plan and release software.

Onna connects directly to Jira’s Cloud and Server APIs to extract all available data and metadata. All collected data, including images, audio and video files, is processed, indexed, and OCR’d instantaneously, rendering a fully searchable environment of your Jira data. Relevant data can be exported and uploaded to your existing eDiscovery workflows and review platforms for a seamless experience.

Main Features

API Based Collections

By connecting with Jira’s APIs, Onna collects all available data and metadata, as well as file attachments, for both Jira Server and Cloud.

Data Preservation and Legal Hold

Preserve and hold Jira data from individual  or multiple projects within Onna. In addition to Jira, Onna offers preservation across all its integrations, like Slack and Confluence.

eDiscovery Exports

Export relevant Jira data in a custom load file ready to be uploaded onto a review platform for further assessment. Exports include the natives and metadata.

How to Collect from Jira with Onna

Jira (Cloud) Integration Features

What is collected?

All files are synced, including, but not limited to:

  • Multiple or individual projects
  • Issues, including description, name, creator, updater, status, type, progress, priority, resolution, due date, summary, components, original estimate, time spent, votes, issue links, and custom fields
  • Attachments
  • Comments

What are your sync modes?

We currently support two syncing modes – one-time sync and auto.

  • One-time sync collects data during a certain time range or up until the date the source was added. This is great for one-time eDiscovery collections.
  • Auto means that Onna will perform a full sync and will continuously add any new files generated at the data source. The sync type does not delete files deleted from Jira.

Jira (Server) Integration Features

To collect from JIRA on-premise, you will need an Onna Enterprise account and Onna’s desktop app on a machine that is behind the desired firewall and that has constant connectivity to the Jira server and Internet.

What is collected?

All files are synced, including, but not limited to:

  • Multiple or individual projects
  • Issues, including description, name, creator, updater, status, type, progress, priority, resolution, due date, summary, components, original estimate, time spent, votes, issue links, and custom fields
  • Attachments
  • Comments

Onna’s sync modes

We currently support one-time syncs for Jira on-prem.

  • One-time sync collects data during a certain time range or up until the date the source was added. This is great for one-time eDiscovery collections.

Some of our Customers

Join these cutting-edge companies using Onna to enhance their eDiscovery and knowledge management strategies

Frequently Asked Questions

How is Onna deployed?

Onna can be deployed as a SaaS product or in your private cloud. We also integrate with SAML & SSO services, like Okta, GSuite or Active Directory.

Does Onna provide Jira-related metadata?

Yes, in addition to all content-related metadata, Onna provides JIRA specific metadata, like Project key, Project name, and Project type.

Does Onna collect attachments sent through Jira?

Yes, attachments and files are collected and rendered in their native format. They also maintain the parent-child relationship.

How does Onna work?

Onna connects directly with each source’s API to extract all available metadata and data. After the connection is made, data begins syncing and undergoes a layer of processing and OCRing, rendering a searchable and indexed repository of your data. You can begin searching immediately within Onna or export the relevant files onto a review platform.

How can I export data from Jira using Onna?

Once you have synced your Jira account to Onna, we offer different export types, including:

  • CSV report with metadata: This option is if you’d just like to create a report of all of the files in the source and their metadata
  • CSV report and download files: This will create the report with metadata and also download all files currently in the source
  • Advanced export – Choose this option if going through a standard eDiscovery export

Ready to begin? Contact us to get started.